Crisis Debriefing & Bereavement Program

  • Eligibility Criteria Child welfare or social service professionals who experience the following: the death of a child or adult client; a severe case of child abuse or neglect; verbal or physical threats or assaults against staff; overwhelming stress from high caseloads, challenging work with clients, or lack of adequate institutional support; or the death of a colleague.
  • Languages English
  • Days and Times Monday–Friday, flexible hours
  • Location Onsite through the five boroughs, at The NYSPCC or virtual
  • Cost $150 an hour per facilitator, paid by the professional's employer

More About Our Crisis Debriefing and Bereavement Program

Our Crisis Debriefing and Bereavement Program serves child welfare and social service professionals exposed to primary and secondary traumatic stress. Using the Restoring Resiliency Response (RRR) model, the purpose of the sessions is to reduce the negative impact of a traumatic (not critical) incident and accelerate the recovery process for participants. The RRR model utilizes a strengths-based approach and differs from classical crisis debriefings in that it does not have an investigatory stance that requires staff to retell the details of the incident. Focus is placed on identifying the stress reactions currently being experienced by workers; exploring the effectiveness of current and past coping strategies; mobilizing support systems; and learning new strategies for self-care. Sessions are free to the participants, confidential and held during work hours, either at The NYSPCC, the participant’s work site or virtually. RRR facilitators are licensed therapists trained in trauma treatment.

Program Structure:

  • Group (90 minutes) or individual (60 minutes) sessions
  • Participant confidentiality is protected
  • Sessions are voluntary and count as work time
  • Follow-up sessions available by request


Eligibility Requirements Include:

  • Child welfare or social service professional must work for an organization that has a contract with The NYSPCC for Crisis Debriefing & Bereavement Services
  • Child welfare or social service professional must have experienced a client fatality, traumatic incident, global work stress, or a colleague bereavement (as defined above)
  • Incidents involving personnel or employment law related issues (e.g. supervisor-supervisee conflict, worker-on-worker attack, etc.) and personal incidents unrelated to work are not eligible


To Request a Crisis Debriefing and Bereavement Session Please Be Prepared with the Following Information:

  • Description of the incident and the impact on staff
  • Number of staff who will participate in the session
  • Staff availability for scheduling the session
  • Preferred location for the session (The NYSPCC or on-site at staff’s place of employment)

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